
How do I return an item? Refund/Return
Policy: Original sales receipt must accompany returns. We accept returns for exchange or refund 14 calendar days
after purchase, only where manufacturer defect. At our sole discretion after 14 calendar days,
we will offer an exchange or store credit only. Items must be in new, unaltered
and unused condition. Definition of new, unaltered and unused condition is: -without showing signs of wear or damage in any way -within 14 calendar days of the purchase date (after 14 days
no returns are allowed) -must not be a special order or a custom order -unless noted that it cannot be returned or has a different
return policy time period other than that 7 days noted in that item's
particular item description. If an item is received damaged or is incorrectly shipped by
us please contact Customer Support immediately. Items that are defective and
shipped from us or items that you did not order but received from us will
qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we
receive it. There is a 15% restocking fee for returned items that are
not being exchanged and are not damaged. Again you MUST contact us within 14
days if you intend to return ANY item back to our store. Items returned to us
AFTER 14 days and WITHOUT contacting us you will NOT be refunded.
You Should Have It 837 Salem Church Rd Newark, DE 19702 (302)525-4014 info@youshouldhaveit.com
|